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Responsible commitment to employees

BBVA Mexico Group employees are an important pillar for the institution and its growing needs; this is why the Group continues to promote professional and personal growth, encouraging a healthy work culture and thus "Place the opportunities of this new era within everyone's reach.".



BBVA Mexico Team

At the end of 2019, BBVA Mexico Group's workforce was made up of 38,228 employees, 53% of whom were women and 47% men. The institution has a workforce in which 11% of employees are under the age of 25, 75% between the ages of 25 and 45 and 14% over 45.

38,228 employees in the workforce at year-end 2019, 4% higher than the previous year.

Scope: BBVA Mexico Group.

For the second year in a row, gender percentages remained the same. In 2018, the BBVA Mexico Group employed 2,582 more women than men.

53% of the BBVA Mexico Group's staff are women.

Named "Top of the industry" as the best employer in the financial sector in Latin America by Universum.

3rd place in terms of Employers for Youth*.

* Survey that identifies the best companies for Young Professionals in Mexico, measuring internal, external attributes and the experience of millennials themselves who work at companies.

Training and talent development



Training hours

Hours of classroom training

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Hours of training through CAMPUS BBVA

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Total

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1,779,928 hours of training imparted in 2019; 47 hours of training per employee on average.

During 2019, the BBVA Mexico Group allocated a total of MXN 202 million to training and imparted training to 38,210 employees through face-to-face courses or at BBVA CAMPUS.

Training in information security

2017 2018 2019
Training hours 4,729 190,317 8,694

Training in human rights

2017 2018 2019
Training hours 1,932 7,474 18,489

In 2019, the number of training hours dedicated to human rights increased by 147% year-on-year.

BBVA University

In 2019, BBVA University awarded 433 scholarships for development programs, diplomas, bachelor's degrees and master's degrees.

Work climate and engagement

Occupational health and safety

Health campaigns

Throughout 2019, different campaigns were performed in favor of disease prevention and health promotion amongst BBVA Mexico Group employees.

May

Nutritional workshop: talks and workshops imparted on nutrition and food topics. Each month, employees and family members are invited to participate. Head offices: BBVA Tower and Parques BBVA.

July

"Reto_Tu_Bien_Estar" pilot project: the objective of this project is to raise awareness among overweight and obese employees diagnosed by the medical service, regarding the importance of self-care and the adoption of new habits for the prevention and control of metabolic and chronic degenerative diseases.

In total, 220 employees across 35 teams participated, losing weight following more than four months of intensive interventions.

As part of the strategy at the start of the initiative, participants underwent medical and nutritional assessments. Furthermore, laboratory tests were performed to measure levels of cholesterol, triglycerides, uric acid, glucose and glycosylated hemoglobin.

October

Permanent nationwide oncological prevention campaign, from October 14 to November 30. Informational and awareness videos disseminated of real cases involving BBVA Mexico Group employees diagnosed with breast cancer and prostate cancer.

Two new medical specialties were integrated into the BBVA Tower and Parques BBVA Medical Service modules, offering consultation to all employees in internal medicine and psychology issues (previously only gynecology, urology and nutrition consultancy was available).

November - December

National influenza vaccination campaign (quadrivalent vaccine) from November 19 to December 19. The BBVA Mexico Group exceeded the target set at the beginning of 2019 (application of 5,000 doses), as 5,211 doses were applied; 4,297 in Mexico City and 914 elsewhere in the Republic (six venues).



There was a 39% increase in participation in the vaccination campaign compared to the previous year.



Visual campaign at BBVA Tower and Parques BBVA, carried out between November 25 and December 6 aimed at all employees and their beneficiaries.



1,183 visual examination studies were performed, a 185% increase in participation compared to the previous year.



The consultation of gynecology, urology and nutrition specialists was included into the modules available elsewhere in the Republic (previously only general medicine was available).

Diversity, inclusion and fairness



The BBVA Mexico Group promotes a culture of diversity, as part of which the institution respects people regardless of their age, sexual orientation, gender, political views, religion, etc. In this connection, the BBVA Mexico Group works on:

  • Programs that drive gender equity.
  • Inclusion of people with disabilities.
  • It promotes behaviors that support society through volunteering, in which their friends and family can participate.

At the end of 2019, the BBVA Mexico Group employed 25 people with different abilities in its workforce.