Governance
The Governance system of Grupo BBVA México is key for the ethical operation and integration of sustainability within the entire organization based on institutional principles and applicable regulations. Said system is based on a solid corporate governance structure, the management of both financial and non-financial risks, the regulatory compliance system and the integrity program focused on the prevention of bad business practices.
The corporate governance system has the following principles and characteristics to achieve its goals:
of its governing bodies.
of functions between the Board of Directors, its Committees and Senior Management.
and a robust informational model.
supervision and control of the management of BBVA Bancomer, Institución de Banca Múltiple, Grupo BBVA México.
The Board of Directors is the body in charge of the management of the Institution, and its members are appointed by the General Ordinary Shareholders’ Meeting. It is responsible for approving goals, guidelines and policies in matters of credit origination and servicing. It also appoints the Committees and officers of the Institution responsible for preparing said goals, guidelines and policies. Additionally, the Board knows and, if appropriate, approves, at the proposal of the Audit Committee, the goals of the internal control system and the guidelines for its implementation.
The General Ordinary Shareholders’ Meeting is in charge of evaluating the performance of the Board through approval of the Board’s Annual Report, audited financial statements and ratification of Board members.
Corporate Structure of Grupo BBVA México
Directors
Membership as of February 26, 2021.
Members
Jaime Serra Puche
Independent
Chairman of the Board
Seniority: 14 years
Eduardo Osuna Osuna
Vice-chairman of the Board
Seniority: 5 years
Onur Genc
Seniority: 2 years
Carlos Torres Vila
Seniority: 4 years
Vicente María Rodero Rodero
Seniority: 8 years
Carlos Vicente Salazar Lomelín
Independent
Seniority: 16 years
Ricardo Guajardo Touché
Independent
Seniority: 29 years
Jorge Saenz-Azcunaga Carranza
Seniority: 4 years
Cristina de Parias Halcón
Seniority: less than one year
C
I
Alternates
Andrés Alejandro Aymes Blanchet
Independent
Seniority: 20 years
Armando Garza Sada
Seniority: 2 years
Juan Asúa Madariaga
Seniority: 2 years
Fernando Gerardo Chico Pardo
Seniority: 11 years
Eduardo Javier Garza Fernández
Seniority: 2 years
Arturo Manuel Fernández Pérez
Independent
Seniority: 27 years
José Francisco Gil Díaz
Independent
Seniority: 10 years
Enrique de Jesús Zambrano Benítez
Seniority: less than one year
Alejandro Ramírez Magaña
Seniority: 7 years
Sustainability governance
The Global Sustainability Office (GSO) coordinates the management of sustainability issues together with various working groups created specifically for the management of ESG matters. These working groups continuously monitor the indicators to report to the CEO on a monthly basis the progress of their actions.
Additionally, the GSO prepares and periodically updates the necessary documentation, such as the Sustainability Policy with the support of various areas within the Institution, such as Corporate & Investment Banking (CIB) for the execution of the policy and adoption of corrective measures if necessary or the non-financial risk specialists to identify potential risks within their specialty.
In addition, the Board of Directors, as the Institution’s highest surveillance body, is in charge of verifying the application of and compliance with the Sustainability Policy.
The CEO is actively involved in the evaluation and monitoring of the Corporate Responsibility strategies and projects and the Reputation activities within and outside the Institution in order to identify and manage economic, environmental and social risks that could materialize.
Non-financial risk management
Grupo BBVA México has a risk management and control model that is applied comprehensively in the Group in order to monitor and mitigate potential risks.
Additionally, it has the Corporate Policy for Non-Financial Risk Management that provides for the guidelines and regulations for the management of operational risks inherent to the activities of the Group. With the support of the Business and Support Areas, the Non-Financial Risk Units and the Specialist Control Units, methodologies and procedures are developed that allow the prioritization, assessment and periodic monitoring of risks and, in each case, to adopt the appropriate suitable mitigation and control measures.
In 2020 we implemented the Manual for the Annual Assessment of Reputational Risk.
Compliance System
The Grupo BBVA México Compliance System consists of a series of elements that prevent risks associated with the prevention of money laundering, conduct with clients, corporate compliance, and the securities market, and it achieves this through risk identification, procedures, communication and training actions, in order to establish strict standards of ethical behavior to conduct their daily activities and mitigate eventual compliance risks.
This system consists of seven basic pillars:
Adequate organizational structure
Policies and procedures
Mitigation processes and compliance controls
Technological infrastructure
Communication and training mechanisms and policies
Monitoring metrics and indicators
Independent periodic review
Integrity Program
As part of Grupo BBVA México’s efforts to create a culture of integrity, the “I have Integrity” program was implemented, which began in November 2020 and will end in June 2021. The program is structured as follows:
Personal reflection prior to the start of the program
Live session to ratify BBVA’s position on integrity issues
Series of 20 chapters with various ethical dilemmas to reinforce the principles established in the Code of Conduct
Code of Conduct
Grupo BBVA’s Code of Conduct represents the commitment to its stakeholders as it seeks to promote principles of ethical behavior within the entire organization in order to maintain the best standards of integrity and honesty. Strict rules of conduct are established for the development of the activities of Grupo BBVA México, focused on safeguarding the information of its clients in accordance with legal provisions, based on four key pillars:
Conduct with the client
Conduct with our colleagues
Conduct with the company
Conduct with society
97% of employees were trained in ethics and integrity in 2020.
Training on the Code of Conduct seeks to disseminate the Whistleblower Channel to invite collaborators, clients and suppliers to raise their voices in the event of identifying faults or breaches of the Code of Conduct.
Telephone in Mexico:
Global Telephone:
HPD: Whistleblower Channel
Prevention of Money Laundering and Terrorist Financing
Grupo BBVA México collaborates and works actively in anti-money laundering (AML) and terrorist financing.
|
|
2018 |
2019 |
2020 |
|---|---|---|---|
|
Participants in training activities on AML |
32,546 |
36,444 |
36,472 |
|
People who received specialized training * |
305 |
481 |
347 |
|
Management Committee and Board of Directors |
29 |
29 |
31 |
* The template for Money Laundering and Financing of Terrorist Activities is included.
